Public Safety Specialist Part-Time

Job Summary

Required Qualifications

• Demonstrated experience in public safety, security, or emergency response—ideally in environments with a high volume of public interaction such as theaters, airports, hospitals, or cultural institutions
• Must possess or be willing to obtain First Aid/CPR/AED training within six months of hire. Emergency Medical Responder (EMR) certification is a plus
• Demonstrated skill in engaging with a broad range of individuals including guests experiencing distress, individuals with mental health concerns, and high-profile patrons, while maintaining professionalism, empathy, and situational awareness
• Strong interpersonal and communication skills, with a proven skill in de-escalating tense situations with calmness, tact, and cultural sensitivity
• Demonstrated customer service mindset with a focus on creating a safe, welcoming, and respectful environment for all visitors, patrons, and staff
• Can read and respond appropriately to a wide range of human behaviors and emotional states in high-pressure or fast-changing environments
• Can adapt communication and demeanor based on the audience—from providing support to individuals in crisis to engaging comfortably with high-level donors or community leaders
• Can use an assertive voice in emergencies, crowd control etc.
• Can make quick decisions under pressure while maintaining a calm and reassuring presence
• Can work independently and collaboratively within a team, maintaining a positive and solutions-oriented attitude
• Can be on your feet regularly throughout a shift and/or can stand in the same location for extended periods of time; can go up and down stairs
• Can adapt and move quickly from area to area and perform different tasks as needed
• Can lift/move/carry 15 lbs.
• Can pick up items from the floor; lift medical bags; and potentially work together with another individual to move a person or persons
• Must be comfortable with the potential exposure to blood and other biohazards
• Can use hand radios and small flashlights
• Can read in low light conditions and can work effectively in a busy environment that includes crowded lobbies/theaters with moderate to high noise levels
• Can work a minimum of two (2) days per week, which includes at least one evening and one weekend
• Experience with and commitment to working with individuals and teams that exemplify diversity of identity, experience and perspective