Public Safety & Security Field Activity Specialist
$52,000–$143,998 year
HybridSeattle, Washington, United States
Seattle, Washington, United StatesHybridFull Time$52,000–$143,998 yearMedium
Full TimeMedium
Job Summary
Conduct mobile and foot-based security patrols across Sound Transit facilities, stations, and transit vehicles while responding to alarms, calls for service, and critical safety incidents. Manage daily operational activities through the Computer Aided Dispatch system, coordinate with First Responders during emergencies, and execute crowd management for large public events. Provide physical security services, de-escalate confrontational situations, and assist passengers with public safety concerns or navigation. Perform clerical duties, gather investigative information, and maintain compliance with contracted security resources. Work varying shifts including nights and weekends in a hybrid environment, reporting to any of four locations.
Required Qualifications
- Bachelor's degree in Criminal Justice, Emergency Management, Homeland Security, or related field
- Four years of experience in the public sector providing service to the public, preferably in a public facing security, fire/emergency medical and/or law enforcement fields
- Equivalent combination of education and experience
- Valid state driver's license
- CPR/First Aid/AED/Stop the Bleed certifications
- Rail and transit safety certifications
- Ability to successfully complete agency-required initial field training and refresher training for the position, to include training on report writing, radio use, CPR/First Aid/AED/Stop the Bleed, defensive driving, suspicious device recognition and response, Incident Command, rail safety, Field Activity policies and procedures, and similar safety and security topics
- Ability to engage with individuals from all backgrounds and provide clear and concise direction on safety and security matters
- Ability to remain calm and focused during situations where personal safety or safety of others may appear to be at risk
- Ability to de-escalate potentially confrontational and/or violent situations
- Ability to speak in public, in front of small to medium sized crowds
- Ability to prepare detailed operational and administrative reports and gather relevant data using standard office computer technology (computers, word processors, spreadsheets, email programs, etc.)
- Ability to recognize, secure, and preserve areas/evidence for law enforcement and emergency response personnel
- Ability to manage daily operational activities within the virtual environment of the agency's CAD system in the field and in the office via agency provided laptop computer and smartphone
- Knowledge of basic safety, security, and criminal justice concepts
- Ability to recognize, prepare, and assist with evacuations and/or emergency situations
- Ability to solve problems and demonstrate creativity
- Maturity and a responsible attitude
- Independent and able to work in an unsupervised environment
- Resilience and confidence
- Good teamwork skills
- Strong written and verbal communication skills
- Patience and tolerance
- A strong understanding of cultural differences
- Honesty, fairness, and reliability
- Maintain positive working relationships with staff, customers and supporting organizations, such as law enforcement, to promote confidence in the safe and secure delivery of transit services
- Must be able to report to any of these locations (Lynnwood, Seattle-Union Station, Redmond or Federal Way/Tacoma), according to their shift assignment
- Work is performed in a hybrid environment with an expectation of working in office a minimum of 3 days per week
- Positions working in field may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, hazardous chemicals, and/or extreme noise
- This position is responsible for critical incident response which could involve a wide range of physical activities to assist first responder and mitigate safety/security threats
- May be subject to bending, climbing, crawling, eye/hand coordination, grasping, hearing, kneeling, pushing, pulling, reaching, sitting, standing, talking, seeing, walking, carrying up to 25 pounds, and lifting over 50 pounds
- This position is responsible for working varying schedules/shifts, often including nights and weekends
Desired Qualifications
- Direct knowledge of community engagement/liaison tactics and practices such as community policing, school resource officer, or similar civilian functions
- Experience assisting employees or passengers during emergency situations
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