Public Safety Officer I- Front Gate
$41,350–$47,029 year
On-siteAuburn, California, United States
Job Summary
Enforce community rules, health statutes, and regulations while controlling access to the 2,300-home gated community. Diffuse conflicts through conversation, log contractor visits, complaints, and unusual incidents, and dispatch patrol officers for incoming reports. Monitor traffic and police scanners, document daily security rosters chronologically, and investigate crime or accident scenes. Answer high-volume phone calls with a customer-service-oriented demeanor while multitasking to admit guests. Work 10-hour shifts Thursday through Sunday, including evenings, overnights, and holidays, with mandatory 12-hour shifts for specific dates.
Required Qualifications
- MUST BE ABLE TO WORK ALL SHIFTS AS DESCRIBED ABOVE
- MUST be able and willing to work evening, overnight and holidays shifts with positive and teamwork attitude
- 4th of July and Halloween holidays are mandatory 12 hour shifts for all team members
- High School Diploma or general education degree (GED)
- Current PSO (Proprietary Private Security Officer) license required at time of employment
- Valid California Driver's License and clean driving record
- CPR/First Aid/AED certified required
- Customer Service experience with ability to type, answer phones, multi-task in an office-type environment required
- Ability to read and comprehend simple instructions and memos
- Ability to write simple correspondence and employ common sense/good judgment in report writing
- Ability to effectively present information in one-on-one and small group situations to Association members and public and governmental agencies
- Ability to type and spell accurately
- Ability to communicate effectively and appropriately with members, guests, and co-workers with a happy, and customer service-oriented attitude and focus
- Ability to solve practical problems
- Able to approach or respond to the public with professionalism and emphasis on de-escalation
Desired Qualifications
- At least 2 years' experience in security or public safety desired
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