Public Health Specialist
On-siteAtlanta, Georgia, United States
Job Summary
Public Health Specialist for airport health initiatives, serving as a frontline, passenger-facing liaison to communicate with travelers, collect health-related information, and ensure compliance with public health protocols. Responsible for educating participants on disease prevention and surveillance, maintaining confidentiality of participant information, and collaborating with management, healthcare personnel, and public health partners to support program operations. Requires experience in customer-facing healthcare roles (e.g., Medical Assistant, CNA, PCT, EMT), strong communication skills, professionalism, and a commitment to HIPAA/privacy requirements; ability to work in an airport setting, maintain documentation accuracy, and adapt to flexible schedules including nights, weekends, and holidays.
Required Qualifications
- Responsibilities
- Public Health Program Support
- Engage travelers and explain the purpose and importance of public health surveillance and monitoring programs.
- Educate participants on public health initiatives, disease prevention, and health promotion efforts.
- Collect health-related information following approved procedures and training requirements.
- Ensure accurate documentation and handling of participant information.
- Participant Experience
- Greet travelers with a professional, welcoming, and compassionate demeanor.
- Answer participant questions regarding public health programs and procedures.
- Foster trust and confidence through clear communication and exceptional customer service.
- Maintain professionalism and cultural sensitivity when interacting with diverse populations.
- Compliance and Quality Assurance
- Adhere to all public health, regulatory, and operational requirements.
- Maintain strict confidentiality of participant information and protected health information (PHI).
- Follow HIPAA guidelines and applicable privacy regulations.
Desired Qualifications
- Associate's degree or coursework in Public Health, Healthcare Administration, Health Sciences, Biology, Nursing, or a related field.
- Experience as a Medical Assistant, Certified Nursing Assistant (CNA), Patient Care Technician (PCT), EMT, Phlebotomist, or similar patient-facing healthcare role.
- Previous experience supporting public health, disease surveillance, screening, testing, vaccination, or community health programs.
- Knowledge of HIPAA, infection prevention, and specimen collection protocols.
- Experience working in healthcare, laboratory, public health, or airport environments.
- Bilingual or multilingual language skills.
- Competencies
- Public Health Awareness and Advocacy
- Customer Service Excellence
- Professional Communication
- Compliance and Confidentiality
- Collaboration and Teamwork
- Adaptability and Resilience
- Attention to Detail
- Cultural Competence
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