Public Benefit Specialist
$38,792–$42,640 year
On-site · Tallahassee, Florida, United States
Job Summary
On-site Public Benefit Specialist role at Tallahassee Memorial Hospital in Tallahassee, FL. Responsible for interviewing uninsured/under-insured patients to determine Medicaid eligibility for state programs, assisting with the application process, and following up to ensure timely submission and posting. Requires documenting actions in patient accounting systems and maintaining knowledge of state/federal program requirements. Collaborates with Medicaid caseworkers and other revenue cycle colleagues; prior experience with eligibility and benefits verification is preferred. CRCR certification must be obtained within 9 months of hire. Education requirement: high school diploma or GED. This is a full-time, on-site position with a strong emphasis on patient communication, accuracy in documentation, and proactive coordination of eligibility processes.
Required Qualifications
- High School Diploma or GED
- 1-2 years healthcare industry experience
- CRCR certification within 9 months of hire
- Knowledge of revenue cycle, admissions, billing, payments, denials
- Knowledge of health insurance requirements and eligibility verification
- Patient Access experience preferred (managed care/insurance) and call center experience preferred
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