Public Benefit Specialist
$38,792–$42,640 year
On-site · Winchester, Virginia, United States
Job Summary
On-site Public Benefit Specialist at Valley - Winchester Medical Center in Winchester, VA, assesses uninsured/under-insured patients for Medicaid eligibility, assists with completing and coordinating applications, and follows up to ensure timely submissions and billing adjustments. The role requires effective communication with patients to obtain necessary documents, maintaining knowledge of state and federal program requirements, and collaborating with Medicaid caseworkers and other revenue-cycle colleagues. The position emphasizes patient-oriented service, documentation in accounting systems, and a commitment to delivering coordinated assistance in line with Ensemble’s values.
Required Qualifications
- High School Diploma or GED
- CRCR certification within 9 months of hire (Company Paid)
- 1-2 years of experience in healthcare industry, interacting with patients regarding hospital financial issues
- Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification
- Understanding of Revenue Cycle including admission, billing, payments and denials
- Knowledge of medical terminology or CPT or procedure codes
- Patient Access experience with managed care/insurance and Call Center experience highly preferred
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