Public Area Attendant
On-site · Louisville, Kentucky, United States
Louisville, Kentucky, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Public Area Attendant promotes a positive image of the property for guests and must be pleasant, honest, and friendly. Responsibilities include keeping lobby and public facilities neat and clean (lobby restrooms, telephone area, front desk, and offices), vacuuming, dusting, polishing woodwork, removing trash, washing walls/windows/doors, and assisting in cleaning guest rooms when necessary, while maintaining knowledge of departmental policies and ensuring guest satisfaction and safety.
Required Qualifications
- High school diploma or equivalent
- Previous experience in cleaning public buildings
- Fluency in English (verbal and non-verbal)
- Experience in hospitality industry in similar position
- Previous guest relations training
- Willing to perform job functions with attention to detail, speed, and accuracy
- Ability to prioritize and organize tasks
- Ability to think clearly, remain calm, and solve problems
- Ability to follow specific directions thoroughly
- Desire to understand guests' service needs
- Ability to work cohesively with co-workers as part of a team
- Ability to work with minimal supervision
- Ability to maintain confidentiality of guest information and pertinent hotel data
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