Pub Shift Leader
On-site · Fleetwood, England, United Kingdom
Job Summary
Lead assigned shifts by directing tasks, motivating the team to deliver excellent service, and ensuring smooth operations. Provide prompt, professional guest service, handle complaints and special requests, oversee food preparation to maintain quality and compliance with standards, and uphold food safety, hygiene, and cleanliness regulations. Assist in training new team members on company policies and procedures, participate in team duties, and step up as shift leader when required.
Required Qualifications
- Experience as a hospitality Shift Leader, Team Leader or Supervisor in a restaurant, bar, pub or JD Wetherspoon is preferred but not essential; training and support will be provided
- Strong leadership and communication skills
- Detail-oriented, especially when handling food orders
- Committed to providing high-quality, customer-focused service
- Flexibility to work weekends, evenings and holidays as needed
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