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Village HotelsPosted 2 weeks ago

Pub & Grill Manager

$28,300–$28,500 year

On-siteFilton, England, United Kingdom of Great Britain and Northern Ireland

Full Time

Job Summary

Own the P&L by fiercely protecting gross profit through strict void and refund control, managing the cellar via Venpower, and aligning wage costs with footfall. Drive actual foot traffic by building a local events calendar, pushing for a top 10 Trip Advisor spot, maintaining Cask Mark accreditation, and generating online revenue through social media. Set the standard by running pre-shift briefings, ensuring menu mastery through regular tastings, and jumping onto the floor across all F&B areas during service. Recruit high performers, navigate busy pub environments with empathy, and prioritize internal development to build a loyal team. Operate with total flexibility to drive standards across any Food and Beverage department when the hotel needs it.

Required Qualifications

  • Owning the P&L
  • Protecting gross profit
  • Knowing exactly what drinks drive margins
  • Strictly controlling voids and refunds
  • Managing the cellar via Venpower
  • Using tools like Fourth
  • Matching wage costs to footfall
  • Building and executing a local events calendar
  • Pushing for a top 10 Trip Advisor spot
  • Maintaining Cask Mark accreditation
  • Using social media to create online noise that converts into revenue
  • Running high-energy pre-shift briefings
  • Ensuring the team knows the menu inside out through regular tastings
  • Jumping onto the floor across all F&B areas when service gets brutal
  • Managing egos and defensiveness to build a loyal team
  • Recruiting high performers
  • Navigating the friction of a busy pub environment with empathy
  • Prioritizing training and internal development
  • Handling your area with autonomy
  • Making decisions on the fly
  • Passion for driving commercial success
  • Love creating memorable experiences for guests
  • Bring your personality
  • Bring your drive
  • Bring your ambition
  • Love leading people

Desired Qualifications

  • Previous experience
  • Friendly
  • Positive
  • Love working with people
  • Enjoy being part of a busy team
  • Want Room to Grow
  • Passion for driving commercial success
  • Love creating memorable experiences for guests

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