Pub Bartender - The Water Tower Inn

Greet every guest as a valued member of the team, maintaining a welcoming demeanor from arrival through departure. Open the pub by ensuring cleanliness and preparedness, then stock and supply the bar for the busy night ahead. Throughout the shift, communicate constantly with supporting team members while up-selling specialty items like local craft beer and chef's food. Handle cash and credit transactions, record guest preferences, and manage orders, requests, and concerns. Listen respectfully to complaints and work with guests to resolve issues or loop in a manager if necessary. Follow company policies regarding ID checks and responsible service while multitasking between guest interactions and daily cleaning tasks.