PTH Information
$43,618–$54,974 year
On-siteAnnapolis, Maryland, United States or Deale, Maryland, United States
Job Summary
Respond to customer interests in library services by providing technology assistance, access to print and electronic materials, and guidance on employment-related navigations. Promote programs, events, and exclusive database services while supporting public health initiatives, literacy goals, and community partnerships. Perform account and circulation services as needed under the supervision of regular information staff. Requires a bachelor's degree, strong computer skills, and flexibility for an as-needed, on-call schedule of up to 20 hours per week, including weekday evenings and occasional Sunday shifts.
Required Qualifications
- Graduation from an accredited four-year college or university with bachelor's degree awarded
- Experience in customer service
- Experience using computer and MS WINDOWS
- Knowledge and experience using the Internet as a research tool
- Capacity to engage in the ongoing learning of database and web-based search products while seeking authoritative, practical answers to meet customer needs
- Availability and flexibility
- Good availability on weekdays between 10 a.m. and 5 p.m.
- Availability on weekday evenings (excluding Friday) between 5 p.m. and 8 p.m.
- Good Saturday availability at least once or twice each month
- Ability to work at least two Sundays per month during the period that libraries are open on Sundays
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