PT Trav Asst - Mesa AZ

Answer incoming calls, assign them by priority, and troubleshoot issues remotely to resolve customer concerns regarding rental vehicles. Maintain rental agreement files, document all calls and authorizations accurately, and coordinate with service providers to facilitate problem resolution. Work with team members to ensure all duties are completed while keeping the work area organized and stocked with supplies. This role requires a high school diploma, the ability to sit or stand for extended periods, and occasional lifting up to 25 pounds within a normal call center environment.