PT Team Lead Regal Quaker Crossing 18 - $19/hr Weekdays, Weekends, and Holidays
$39,520–$39,520 year
On-siteOrchard Park, New York, United States
Orchard Park, New York, United StatesOn-sitePart Time$39,520–$39,520 yearSenior LevelEnterprise
Part TimeSenior LevelEnterprise
Job Summary
Lead team members, train non-management staff, and ensure guest satisfaction by operating projection and audio-visual equipment while enforcing dress codes and safety protocols. Monitor maintenance standards, investigate accidents, and report policy violations to management. Coordinate marketing campaigns, manage risk for employee and patron safety, and handle emergency and evacuation procedures. Directly supervise employees, communicate with vendors and corporate staff, and perform additional duties as assigned by Theatre Management.
Required Qualifications
- At least three months supervisory experience
- 6 months theatre experience with completion of Level 1 Team Member Star Program
- A combination of supervisory and theatre experience
- Showing potential leadership and/or management skills to theatre management
- Legal age to sell and serve alcohol (if assigned duties include selling/serving alcohol)
- Completion of any legally required state or local training for alcohol service
- Required certificate for alcohol service
- Completion of Regal Responsible Beverage Server training on Regal Academy
- Good public speaking skills
- Ability to effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
- Ability to listen effectively, respond clearly and directly
- Ability to explain information to others
- Ability to perform calculations with speed and accuracy
- Ability to identify and correct errors
- Ability to identify problems, gather relevant data, and note possible causes of problems
- Ability to evaluate relevant information, recognize alternatives, and reach conclusions based on evidence
- Ability to recommend solutions
- Ability to take action beyond what is necessarily called for
- Ability to perform tasks with a minimal amount of supervision
- Ability to perform under pressure and/or opposition
- Proven experience with PC platforms
- Knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets
- Ability to operate copiers and other office equipment
- Ability to devise and access different filing systems
- Ability to maintain attention to detail
- Ability to use tools and equipment with dexterity
- Ability to perform mechanical tasks as necessary
- Ability to interface excellently with customers, the public, and co-workers
- Ability to exhibit sensitivity to the feelings of others
- Ability to establish goals, budget time, and set priorities to achieve desired objectives
- Ability to directly supervise an unspecified number of employees
- Ability to carry out supervisory responsibilities in accordance with Regal's policies and applicable laws
- Ability to frequently stand
- Ability to frequently walk
- Ability to frequently sit
- Ability to use hands to finger, handle, or feel
- Ability to reach with hands and arms
- Ability to talk or hear
- Ability to occasionally climb or balance
- Ability to occasionally stoop, kneel, crouch, or crawl
- Ability to regularly lift up to 75 lbs
- Close vision
- Distance vision
- Peripheral vision
- Depth perception
- Ability to adjust focus
- Regular and consistent attendance
- Upholding and administering all company policies
- Knowledge, compliance and enforcement of dress code
- Have completed or in the process of completing the team lead training
- Have reviewed, understand and demonstrated all Team Member level policies & procedures
- Advanced knowledge of emergency, evacuation, and robbery procedures
- Ability to report performance issues and policy violations to Theatre Management
- Ability to monitor risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents and reporting those details to management
- Ability to read and understand training materials that will cover subjects such as harassment prevention and other regulatory compliance
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