PT Support Lead
$23,920–$23,920 year
On-siteBrunswick, Ohio, United States
Job Summary
Ensure all associates and managers are Wowing the Customer through personal contact while achieving CSAT score goals. Lead Front End Operations, train staff on High Fives of Customer Service, and maintain store cleanliness, recovery, and readiness. Perform opening and closing procedures, assist with payroll, merchandising, and receiving shipments. Drive store sales, control expenses, and handle cash management including bank deposits. Supervise all associates, coach on performance, and enforce Standard Operating Procedures. Frequently operate cash registers, move merchandise up to 25 lbs, and stage goods for the sales floor.
Required Qualifications
- High School Graduate or equivalent
- Minimum 1 year of management experience
- Must be able to exchange accurate information in these situations
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
Desired Qualifications
- College experience preferred
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