PT Sales Associate
On-siteToronto, Ontario, Canada
Job Summary
Drive personal sales and metric goals while building and maintaining a solid client book to generate consistent, proactive sales volume. Deliver transformational customer experiences through extensive product knowledge, clienteling, and outreach, ensuring accurate POS transactions and adherence to brand presentation standards. Represent the Tory Burch lifestyle by emulating the brand aesthetic, managing conflict, and supporting operational policies including loss prevention and radio communication. Maintain flexibility for overnights, evenings, holidays, and weekends, while lifting up to 40 lbs and standing for extended periods. Join a purpose-led luxury lifestyle brand empowering women through the Tory Burch Foundation, supported by competitive pay and wellness benefits.
Required Qualifications
- 1-3 years of experience in a high volume, customer-driven retail environment
- Strong personal selling and customer relations experience
- Verbal and written communication skills
- Open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
- Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Desired Qualifications
- Adaptable – Change before you have to
- Changes course easily
- Knows when to be patient and when to push
- Works well in the gray
- Shows grace under pressure
- Owns mistakes and learns from them
- Balances multiple priorities
- Entrepreneurial Spirit – Own it
- Takes initiative, doesn't wait for direction
- Builds for the future
- Takes personal ownership and accountability
- Is resourceful in getting things done
- Collaborative – No 'I' in Tory
- Is self-aware and open-minded
- Integrates the perspectives of others
- Is direct but respectful
- Communicates cross functionally
- Knows when to get people involved and when to make a decision
- Takes an inclusive approach
- Client & Brand Focus – Put yourself in Tory's shoes
- Passionate about the brand and the work
- Creates a transformational client experience
- Makes decisions in the best interest of the company and our customers
- Focuses on internal and external customers
- Live the Values – Being 'Buddy'
- Keeps the 'Buddy Values' alive (Kindness, humility, warmth, honesty, loyalty, compassion, integrity, and passion)
- It's not just what you do, but how you do it
- Contributes to a positive and productive environment
- Functional Expertise – Know Your Stuff
- Has the skills necessary to perform the job
- Keeps current on trends, skills, and practices
- Puts learning into practice
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