PT Sales Associate
$35,443–$37,190 year
HybridFreehold, New Jersey, United States
Job Summary
Engage customers using Lovesac selling techniques to achieve personal sales goals and key performance indicators. Demonstrate strong product knowledge by assisting, educating, and guiding customers from initial interest through purchase while managing quotes and closing sales. Conduct customer outreach via provided tools, quickly resolve issues, and maintain a welcoming store by adhering to visual merchandising standards and operational procedures. Oversee daily store functions including opening/closing, inventory, exchanges, and promotions while utilizing sales data to prioritize tasks. Support the omni-channel experience by assisting in-person at local stores, third-party vendors, and during remote shifts, with flexibility to travel as required.
Required Qualifications
- 18 years of age or older
- High-School Diploma or equivalent
- Minimum of 1 year of experience in a retail or customer service role
- Able to work flexible hours including evenings, weekends and holidays
- Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach
- Support Lovesac's omni-channel customer experience by being flexible and able to assist in-person at your home store, local stores and third-party vendors, as well as remote customer service shifts
- Must be able to travel, as required by the Company in its sole discretion, to local stores, third-party vendors and for occasional meetings using various forms of transportation
- Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property
- Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner
- Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor
- Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor
- This position routinely requires the following actions; bending, twisting, kneeling, reaching, standing, stooping, walking, crawling, climbing
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