PT Sales Associate
$34,674–$38,584 year
HybridPhoenix, Arizona, United States
Job Summary
Actively engage with customers using Lovesac selling techniques to build relationships and guide them from interest to purchase. Achieve personal sales goals and key performance indicators while demonstrating strong product knowledge through effective demos and education. Provide attentive service, quickly resolve issues, and maintain a welcoming store by following visual merchandising standards and overseeing operations including inventory, exchanges, and promotions. Utilize company tools and sales data to prioritize tasks, manage quotes, and support daily store functions. Work flexible hours including evenings, weekends, and holidays, with the ability to travel to local stores or vendors as required.
Required Qualifications
- 18 years of age or older
- High-School Diploma or equivalent
- Minimum of 1 year of experience in a retail or customer service role
- Able to work flexible hours including evenings, weekends and holidays
- Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach
- Support Lovesac's omni-channel customer experience by being flexible and able to assist in-person at your home store, local stores and third-party vendors, as well as remote customer service shifts
- Must be able to travel, as required by the Company in its sole discretion, to local stores, third-party vendors and for occasional meetings using various forms of transportation
- Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property
- Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner
- Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor
- Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor
- This position routinely requires the following actions; bending, twisting, kneeling, reaching, standing, stooping, walking, crawling, climbing
Desired Qualifications
- If you are passionate about sustainability and products that are designed to evolve with you
- love to build relationships
- dedicated to making every customer experience extraordinary
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