PT Sales Associate
$38,667–$43,035 year
On-site · Monterey, California, United States
Job Summary
As a Lovesac Sales Associate, you’ll create a welcoming, engaging in-store experience and help customers design products to fit their style and space. You’ll actively engage customers with Lovesac selling techniques, strive to hit personal sales goals and KPIs, demonstrate product knowledge, guide customers from initial interest to purchase (managing quotes and closing sales while maintaining relationships), conduct outreach using company tools, resolve customer issues to ensure a positive shopping experience, maintain an appealing store environment, oversee store operations including opening/closing, inventory, exchanges, and promotions, and support daily operations in alignment with company policies and safety standards.
Required Qualifications
- 18 years of age or older
- High-School Diploma or equivalent
- Minimum of 1 year of experience in a retail or customer service role
- Able to work flexible hours including evenings, weekends and holidays
- Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems
- Support Lovesac's omni- channel customer experience by being flexible and able to assist in-person at your home store, local stores and third-party vendors, as well as remote customer service shifts
- Must be able to travel, as required by the Company in its sole discretion, to local stores, third-party vendors and for occasional meetings using various forms of transportation
- Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property
- Must be able to move objects (including medium to large furniture items up to 75 pounds) and assembly responsibilities
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