PT Sales Associate - Century City
$37,440–$39,520 year
On-siteLos Angeles, California, United States
Job Summary
Drive sales and service by consistently achieving individual and store KPIs while building the sale through expert styling, seasonal trends, and deep product knowledge. Ensure the store remains guest-ready by cultivating new and existing client relationships, capturing client data, and initiating regular follow-up on inquiries. Illustrate the client journey to drive repeat business, maintain an organized sales floor and stockroom, and foster collaboration with colleagues and management. Adhere to all company policies and procedures while demonstrating a curious, learning attitude through continuous feedback.
Required Qualifications
- 1+ years' experience in retail, sales, or industry-adjacent role with a focus on customer service
- Experience in generating sales, building, and developing client relations
- Demonstrated verbal and written communication skills
- Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
- Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
- Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas
- Excellent organizational, follow-up, and time management skills
- Passion for the Marc Jacobs brand and product offering
- Computer skills including operating a POS and navigating Microsoft Office suite
- Must have flexibility to work a retail schedule including evenings, weekends and holidays
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