PT - Roadside Assistant - Call Center $14.50
$30,160–$30,160 year
On-siteTulsa, Oklahoma, United States
Tulsa, Oklahoma, United StatesOn-sitePart Time$30,160–$30,160 yearLarge
Part TimeLarge
Job Summary
Handle inbound calls from customers experiencing vehicle difficulties, determine preliminary courses of action, and troubleshoot issues to facilitate problem resolution. Display courtesy and professionalism while explaining vehicle features and guiding callers through repairs to achieve one-call resolution. Convey accurate company information across various communication channels and perform assigned duties to support business objectives. Requires intermediate typing skills, Google Suite proficiency, and availability for multiple schedules including weekends and holidays.
Required Qualifications
- Intermediate typing and data entry skills
- Proficiency in Google Suite, including Word and Excel
- Must be available to work multiple schedules that include weekends and holidays
- Excellent verbal and written communication skills
- Proven ability to use solid reasoning and problem-solving skills
- Detail-oriented with effective organization and follow-through skills
- Self-motivated with excellent organizational skills and attention to detail
- Ability to function in a fast-paced environment under short time constraints
Desired Qualifications
- Experience in an inbound call center and automotive-related business is a solid plus
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