Pt Registration Rep

Register patients and collect/enter accurate demographic and financial information across multiple modalities (phone, virtual, face-to-face, bedside) to support timely reimbursements. Verify insurance eligibility, secure authorizations, transcribe orders, explain billing procedures, educate patients on MyChart activation, and provide exceptional customer service to patients, families, visitors, and OhioHealth physicians and associates. Responsibilities include using EMR systems, CPT codes, offsite registrations, patient estimates, prior balances collection, and supporting clinical colleagues while maintaining patient confidentiality within a High Reliability Organization framework.