PT/PRN Mental Health Administrative Support Specialist
$37,440–$45,760 year
On-siteMyrtle Beach, South Carolina, United States
Job Summary
Greet clients and visitors, answer phone calls, and direct inquiries to appropriate staff. Schedule and confirm appointments while managing client intake forms and ensuring accurate documentation. Process new client registrations, handle payments, and verify insurance details within the Electronic Health Record system. Maintain a clean reception area and assist in managing client flow to minimize wait times. Communicate effectively with clinical staff and ensure all interactions comply with HIPAA regulations. Work rotating Saturdays within the 8:00 AM to 8:00 PM window at the Myrtle Beach office.
Required Qualifications
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Ability to manage multiple tasks simultaneously and work in a fast-paced environment
- Availability to work one shift each week (rotating Saturdays) and pick up additional PRN shifts within an 8:00 AM to 8:00 PM coverage window
Desired Qualifications
- college degree
- Previous experience in a mental health setting
- Familiarity with Electronic Health Records (EHR) systems
- A compassionate and empathetic demeanor with clients
- Knowledge of HIPAA regulations and confidentiality standards
- Ability to work well in a team and contribute to a positive office environment
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