PT Library Customer Adviser - Madisonville Branch
$36,358–$36,358 year
On-siteCincinnati, Ohio, United States
Job Summary
Circulate materials by checking items in and out, processing holds, and collecting fees while registering customers. Assist patrons with technology, perform readers' advisory and reference services, and search for requested items. Shelve returned materials, maintain collection order through weeding and shelving, and interpret library policies in a customer-friendly manner. Participate in desk setup, delivery, supply orders, and interagency requests; refer complaints to leadership. Serve as person-in-charge during absences and prepare deposits for collected fees. Work irregular hours including evenings and weekends.
Required Qualifications
- Skill in customer service
- Ability to arrange materials in alphabetical and numerical order
- Ability to work independently and with coworkers in a wide variety of situations with minimal supervision
- Ability to use all technology applicable to the essential functions of the job and commonly used by the Library
- Lifting objects up to 50 pounds and carrying them short distances [50 feet or less]
- Pushing carts of library materials up to 150 pounds
- Working irregular hours, including evenings and weekends
- High School diploma or equivalent
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