PT Customer Service 2p-830pm #4755
$33,280,000–$34,840,000 year
On-siteGrand Island, New York, United States
Job Summary
Greet customers promptly within 5 seconds at the front counter and drive-thru, ensuring accurate orders by repeating customer requests and verifying products. Process food and beverage orders while maintaining speed of service targets and following REV procedures to keep coffee and products fresh. Prepare all products accurately according to the order monitor, monitor and record temperatures, and clean public spaces to maintain a welcoming dining room and parking lot. Adhere to all operational standards, sanitation guidelines, and health and safety regulations, including proper hand washing and equipment operation. Work efficiently in a busy quick service environment, communicating frequently with customers and team members while wearing proper attire.
Required Qualifications
- Excellent customer service skills with a friendly and welcoming attitude
- Ability to work in a fast-paced environment with a sense of urgency
- Strong communication and interpersonal skills
- Ability to work on a team and with multiple employees
- Attention to detail and ability to accurately process orders
- Willingness to assist with training new employees
- Must be able to stand for prolonged periods of time
- Must be able to stoop, bend, kneel, crouch, reach, and twist
- Must be able to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.
- Must be able to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices
- Must be able to use and wear a headset for long period of time to take and process customer orders
- Regular and predictable attendance
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.