PT Customer Service 1230p-830pm #4755
$33,280,000–$34,840,000 year
On-siteGrand Island, New York, United States
Job Summary
Greet customers promptly within five seconds at the front counter and drive-thru, repeating orders and verifying products for accuracy. Process food and beverage orders while maintaining speed of service targets and following REV procedures to ensure fresh, accurate coffee and products. Keep the dining room, parking lot, and drive-thru clean and stocked, monitoring temperatures and completing sanitation tasks. Adhere to all operational standards, safety legislation, and proper hand-washing techniques while wearing required personal protective equipment. Operate cash registers and handle light to moderate weight items in a busy quick-service environment.
Required Qualifications
- Excellent customer service skills with a friendly and welcoming attitude
- Ability to work in a fast-paced environment with a sense of urgency
- Strong communication and interpersonal skills
- Ability to work on a team and with multiple employees
- Attention to detail and ability to accurately process orders
- Willingness to assist with training new employees
- Must be able to stand for prolonged periods of time
- Must be able to stoop, bend, kneel, crouch, reach, and twist
- Must be able to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.
- Must be able to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices
- Must be able to use and wear a headset for long period of time to take and process customer orders
- Regular and predictable attendance
Desired Qualifications
- in-depth product knowledge
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