PSS Scheduler, SHMA Primary Care Pod, Full Time, Day Shift
On-site · Show Low, Arizona, United States
Show Low, Arizona, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
PSS Scheduler handles inbound calls and phone triage, schedules patient clinical appointments across SHMA clinics, coordinates special procedures with hospital departments, collects personal and medical information for registration and billing, processes patient payments, and serves as a patient liaison to ensure retention and satisfaction. The role requires excellent customer service, communication, multitasking, problem solving, and adherence to HIPAA and Patient Safety Standards.
Required Qualifications
- High school diploma or equivalent (required)
- Basic computer skills (required)
- Medical terminology knowledge (required)
- 1 year experience medical front office or related position (required)
- Requires a knowledge of scheduling for physician offices
- Requires a basic knowledge of insurance and medical billing processes.
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