PSS -PART TIME
On-site · Lakeland, Florida, United States
Job Summary
Part-time Patient Scheduling Support (PSS) handles demographic verification, updating emergency contact information, insurance verification during scheduling and arrival, and preparing patients for examinations. Responsibilities include obtaining/verify insurance, following IDX Alert policy, attaching referrals to appointments, managing appointment schedules and rescheduling as needed, monitoring lobby wait times, and communicating withdepartment MCR. Requires strong communication, independent work ability, basic Windows skills, accurate keyboarding, and basic medical terminology; preferred billing experience in medical/insurance environments. Location: Lakeland, FL (on-site).
Required Qualifications
- High school graduate or GED
- Excellent communication skills
- Ability to work independently with minimal supervision and discretion
- Basic knowledge of Windows-based computer applications
- Accurate keyboard skills
- Prefer one-year billing experience within medical or insurance environment
- Basic medical terminology & understanding of medical terms
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