Provider Support Assistant - Neonatology
On-site · Durham, North Carolina, United States
Job Summary
Provider Support Assistant will perform administrative responsibilities in support of one or more physician(s) and/or advanced provider(s). Responsibilities include handling patient appointments, answering phones and delivering messages, reporting medical information accurately, coordinating referrals and patient records, scheduling and arranging activities including travel, filing and retrieving records, processing varied office materials, performing appointment/access-related duties, using Maestro Care (Epic) for scheduling, coordinating services across Duke Health locations, and communicating professionally with patients, referring providers, colleagues, and Duke Providers.
Required Qualifications
- High school diploma or equivalent education required
- One-year experience of clerical or general office support required
- Spanish speaking preferred
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