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HowdenPosted 1 week ago

Protection Adviser

HybridGloucester, England, United Kingdom

Full TimeEnterprise

Job Summary

Call client-led enquiries to discuss protection needs, building rapport and understanding customer requirements. Manage client records accurately across multiple systems while handling a high volume of outbound calls. Achieve daily and monthly performance targets by delivering compliant advice and identifying opportunities to recommend additional products. Maintain up-to-date knowledge of product offerings and market changes to support informed decision-making for clients. Work independently in a remote environment with hybrid flexibility, supported by comprehensive training and a collaborative team culture within a global insurance group.

Required Qualifications

  • Confidence communicating with customers
  • Resilience when facing objections and challenges
  • A customer-focused approach and genuine desire to help people
  • Strong organisational skills and attention to detail
  • Willingness to learn and develop new skills
  • Ability to work independently in a remote environment
  • Previous sales experience is advantageous but not essential

Desired Qualifications

  • A positive attitude and strong desire to succeed
  • Passionate about helping customers make informed decisions
  • Ambitious and resilient individuals
  • No previous sales experience

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