PROSHOP - Key Holder, Retail Stores
On-siteAllen, Texas, United States
Job Summary
Deliver an exceptional customer experience by utilizing the "Star Service" model to maximize sales and profit while maintaining a fun, energetic environment. Proactively educate customers on product knowledge and merchandise campaigns, then advise and upsell to build relationships and meet daily KPIs. Uphold store visual merchandising standards by keeping the sales floor, cash wrap, and fitting rooms neat, clean, and organized, while ensuring accurate cash handling and asset protection. Assist the Store Manager with onboarding new associates and training in point of sale execution and merchandising. Complete opening and closing procedures while balancing operational tasks with customer service, and promote Dallas Cowboys United Membership packs to all fans.
Required Qualifications
- High School Diploma or GED
- At least 18 years old
- Able to stand for extended periods (4 hours or longer)
- Able to lift 30lbs.
- Strong communication skills
- Equipped to troubleshoot/problem solve and remain calm in challenging situations
- Upholds honesty and integrity in all decisions and actions
- Demonstrates flexibility and quickly adapts to changes while maintaining high levels of productivity and effectiveness
- Able to work flexible hours, including nights, weekends, and holidays
Desired Qualifications
- Previous experience in a retail setting
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