Property Onboarding Manager (Global)
$208,000–$208,000 year
RemoteUnited States
Job Summary
Manage the entire property onboarding lifecycle from contract signing to live listing, serving as the primary liaison between homeowners and internal stakeholders. Coordinate all aspects of the process using tech stack dashboards and project management tools to track progress, surface risks, and ensure compliance with contractual obligations. Collaborate with Field Operations and Market Leaders to maintain timelines, resolve issues quickly, and champion process automation through data-driven decisions. Provide regular updates on milestones and contingency plans while continuously improving workflows to uphold brand standards before properties go live.
Required Qualifications
- Bachelor's Degree in a related field
- 3+ years' of experience in property onboarding and project management or a similar client-facing role
- Previous experience in hospitality, real estate, and/or property management
- Proven success managing complex, client-facing projects with multiple stakeholders
- Excellent project management skills with a track record of delivering results on time and within budget
- Outstanding written and verbal communication skills; able to build trust, deliver clear updates, and navigate sensitive conversations with confidence
- A track record of using technology and data to streamline processes, track performance, and drive continuous improvement
- Strong proficiency with CRM and collaboration tools (e.g., Slack, Salesforce)
- A process-minded, solutions-focused approach; you're resourceful, organized, and love making things run better and faster
- Excellent time management skills with the ability to juggle multiple priorities in a fast-paced environment
- Self-motivated and adaptable, with a desire to work cross-functionally in a dynamic, growing company
- 5-days on, 2-days off schedule
- Primary hours are Monday through Friday during US business hours
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