Property Manager

Provide excellent telephone and written communication for the duration of tenancies, acting as the primary point of contact for tenants and landlords. Accept maintenance requirements, triage issues to resolve them, or coordinate with contractors and update all parties via phone, email, or text. Conduct regular well-being calls to landlords, ensure mandatory compliance and legislation are in place, and work with inventory clerks to inspect properties and communicate findings per policy. Place calls to landlords and tenants two weeks prior to vacation to explain check-out processes, manage non-managed deposits through the Depositary site, and track lost units with team leaders. Maintain high communication standards with internal and external customers while ensuring works are invoiced within 21 days.