Property Manager

Job Summary

Required Qualifications

• •Certified and licensed by the State of Florida for Community Property Manager (CAM)
• •Valid FL Driver's license
• •Three (3) years of experience as Community Property Manager managing the community operations, such as staff and service contracts
• •High School diploma
• •Strong working knowledge of customer service principles and practices
• •Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity
• •Proficient and working knowledge of Microsoft Office Applications
• •Ability to react and address all emergency situations in a timely manner
• •Some locations will require bi-lingual in English and Spanish
• •Ability to work for extended periods of times; being flexible in the hours which could include nights and weekends
• •Must be able to climb stairs
• •Ability to stand
• •Ability to walk
• •Ability to use hands to finger, handle or feel
• •Ability to reach with hands and arms
• •Ability to talk
• •Ability to hear
• •Ability to run a BOD meeting when necessary according to Roberts Rules of Order
• •Ability to evaluate and negotiate all contracts effectively
• •Ability to ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder
• •Ability to obtain copy of all business licenses from vendors
• •Ability to maintain accurate records, files and communication pertinent to the Association office
• •Ability to organize all files and policies as per the company's standards
• •Ability to update Association communication regularly
• •Ability to process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required
• •Ability to possess all knowledge of assets cash balances and availability of funds for projects
• •Ability to manage cash flow management for capital improvement
• •Ability to monitor aging report, timely legal action, and updated collection module on a timely basis
• •Ability to keep up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly
• •Ability to maintain and upload all documents into the management support systems accurately
• •Ability to monitor contracts regularly
• •Ability to prepare annual budget for the association
• •Ability to analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables
• •Ability to maintain complete and accurate property files and records
• •Ability to coordinate with headquarters support staff on management company procedures for processing and distributing information
• •Ability to provide prompt, detailed and accurate general status reports on all properties assigned
• •Ability to supervise on-site team members
• •Ability to develop specifications and continually evaluate service needs and performance in all areas of maintenance and management
• •Ability to encourage staff to behave in a professional manner and comply with company's safety standards
• •Ability to motivate staff to work as a team
• •Ability to establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team
• •Ability to prepare for team meetings, in advance, and act as chairperson for the meeting
• •Ability to acquire and maintain current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures
• •Ability to initiate contact with new resident representatives to coordinate the move-in process
• •Ability to provide an introduction and orientation to the staff and building
• •Ability to review available services
• •Ability to review the building rules and regulations
• •Ability to set and adhere to the highest standards of performance
• •Ability to instill standards in the staff by personal follow-up
• •Ability to respond to phone calls and correspondence in a timely and professional manner
• •Ability to maintain a professional relationship with the BOD, Unit Owners, and vendors
• •Ability to create a management report
• •Ability to prepare professional presentations of reports, action plans, budgets, bid analysis, etc.
• •Ability to organize time effectively and successfully balance the competing demands of multiple projects
• •Ability to attend monthly Manager's meeting
• •Ability to demonstrate a positive, professional and client-oriented attitude
• •Ability to constantly strive for improvements in work process and results
• •Ability to act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations
• •Ability to work closely with the Association Board of Directors and/or the Developer
• •Ability to facilitate solutions to problems within the community
• •Ability to project a professional and competent image
• •Ability to provide Service to the customer in a friendly and outgoing manner
• •Ability to ensure timeliness and professional appearance
• •Ability to show respect with name recognition and eye contact
• •Ability to accept the empowerment to exceed everyone's expectations
• •Ability to show enthusiasm for your position and duties
• •Ability to be accountable to show a positive attitude
• •Ability to be accountable for your actions
• •Ability to be trustworthy in your duties
• •Ability to be transparent in everything you do
• •Ability to greet and smile
• •Ability to maintain a professional relationship with the BOD, Unit Owners, and vendors
• •Ability to manage and operate the community
• •Strong management skills
• •Customer service skills
• •Supervisory skills
• •Ability to understand and support the mission statement of the company
• •Ability to practice GREAT values every day
• •Ability to be a team member of KW PROPERTY MANAGEMENT & CONSULTING
• •Ability to act as key employee liaisons between the client, KW Property Management, and internal support staff
• •Ability to demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public
• •Ability to work in a professional office environment
• •Ability to use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

Desired Qualifications

• •College degree