Property Management Paralegal & Claims Manager
$95,000–$125,000 year
On-siteSan Jose, California, United States
EXPIREDSan Jose, California, United StatesOn-siteFull Time$95,000–$125,000 yearSmall
Full TimeSmall
Job Summary
Manage the full lifecycle of eviction matters, coordinate litigation and claims, and partner with internal teams and external counsel to mitigate legal and operational risk. Prepare executive reporting on portfolio-wide legal activity, track court deadlines, and escalate high-risk matters to leadership. Serve as the primary liaison between property operations, attorneys, and insurance carriers to ensure compliance and drive standardization across the residential portfolio.
Required Qualifications
- 3 plus years of experience in litigation support and claims management
- Experience working with California landlord-tenant law and eviction processes
- Strong organizational and case management skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities, meet deadlines, and adapt to changing demands
- Experience working with property management teams and/or real estate operations
- Proficiency with property management software (e.g., Yardi), Microsoft Office, and cloud-based document systems (e.g., Box)
- Bachelor's degree, Paralegal certificate, or equivalent combination of education and experience
- Ability to assess legal exposure and business risk
- Sound judgment when determining escalation vs. resolution
- High attention to detail with strong case management discipline
- Ability to track and manage multiple concurrent matters
- Strong memory and recall ability to accurately retain and reference case details, timelines, and documentation across multiple matters
- Communicate effectively with attorneys, insurance carriers, and internal teams
- Ability to travel locally between properties, courts, or meetings as needed
- Ability to lift and carry files or materials up to 15 pounds on an occasional basis
- Must pass a background check after conditional offer of employment
- This company participates in E-Verify to confirm the employment eligibility of all new employees
Desired Qualifications
- Ability to sit for extended periods while working at a computer and reviewing documents
- Frequent use of hands and fingers to operate a computer, keyboard, and standard office equipment
- Ability to read, review, and analyze detailed written materials and electronic records
- Ability to communicate clearly in person, by phone, and in virtual meetings
- Ability to occasionally stand, walk, and move between office locations or attend court proceedings and property sites
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