Property Management Intern
On-site · Champaign, Illinois, United States
Job Summary
Property Management Intern responsibilities include supporting turnover and lease-renewal processes, assisting with move-out tasks (keys, inspections, deposit reconciliations), delivering outstanding customer service through email, phone, SMS, and Appfolio channels, guiding residents through move-in processes with property tours and application support, maintaining resident information systems and files, following up to ensure high-quality service, and learning Fair Housing Laws through provided training. The role emphasizes teamwork, willingness to pitch in, and contributing to a growing real estate management organization based in Illinois, with a schedule largely Monday–Friday and extended hours during peak leasing season. Strong computer skills (Microsoft Office, Appfolio, Outlook) and excellent communication are preferred, along with a valid driver’s license and the ability to perform physical tasks related to property visits and inspections.
Required Qualifications
- Valid driver's license
- Availability to work Monday-Friday 8a-5p and longer hours on weekends during peak leasing season
- Proficient with computer applications and software (e.g., Microsoft Office Suite, Appfolio, Outlook)
- Excellent interpersonal, written, and verbal communication skills
- Attention to detail and positive attitude
- Ability to perform physical tasks (walk properties, inspections, show properties)
- Fair Housing Laws training (provided)
- Ability to learn and comply with company EOS practices
- Equal opportunity employer
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