Property Management Coordinator
$60,500–$76,050 year
On-siteReston, Virginia, United States
Job Summary
Coordinate client requests and administration of maintenance services while serving as the primary point of contact for client services. Create purchase orders, process vendor invoices, and manage accounts payable to ensure billing aligns with contracts and budgets. Assist with contractor scheduling, answer client and vendor communications, and notify management of unusual situations. Update client contact lists, maintain insurance files, and track sustainability statistics for the portfolio. Provide administrative support, including phone coverage and data entry for property budgets, while organizing electronic filing systems. Report to a Senior Property Manager and interface with leasing, construction, and financial teams.
Required Qualifications
- High school diploma or equivalent certification
- Ability to listen, think clearly and to communicate effectively and courteously in challenging and sometimes stressful situations
- Excellent written and verbal communication skills
- Demonstrated ability to determine needs and achieve results without close supervision
- Demonstrated proficiency with Microsoft Office Applications
- Ability to organize and coordinate work efficiently and set priorities
- Ability to work independently and as part of a team
- Consistently project professionalism in representing BXP at all times
- Ability to work under pressure and effectively meet deadlines
- Flexibility to work beyond the regular work schedule
- Regularly required lifting items that weigh approximately 15 lbs. – 20 lbs.
- This is an on-site position and requires in-person attendance.
Desired Qualifications
- Bachelor's degree preferred
- 0 to 3 years of previous customer service experience preferred
- Prior administrative experience
- Experience in property and real estate management
- Proven customer service and problem solving skills
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