Property Administrator (Real Estate & Customer Experience Coordinator)
$66,000–$80,000 year
On-site · Atlanta, Georgia, United States
Job Summary
Property Administrator role supporting Real Estate & Customer Experience (RECX) Managers and a Maintenance Technician by delivering operational and communications support. Responsibilities include processing customer repair requests and coordinating with vendors, monitoring tickets, assisting with accounts receivable/payable reporting, preparing customer-related paperwork (contact lists, payment schedules, reconciliations), distributing work notifications, assisting with vendor contracts via DocuSign, handling incoming calls, maintaining records (utility meters, lockboxes, alarm codes, customer contacts), and contributing to special projects while ensuring compliance with policies and legal requirements. Requires collaboration across Leasing, Construction, Customer Account, Essentials, Solar, Energy, and other internal teams; 3+ years in related fields; strong communication, organization, and analytical skills; proficiency with Microsoft Office; willingness to travel to multiple properties.
Required Qualifications
- 3+ years of experience in administrative role, customer service, real estate or related field
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external customers, team members, and external partners to complete projects
- Strong organizational and time management skills, ability to prioritize tasks and meet deadlines
- Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Positive, proactive work ethic and attention to detail
- Tact, discretion, confidentiality and good judgment in handling sensitive matters and documentation
- Valid driver’s license and ability to travel to multiple properties
- Knowledge of CRM systems such as Yardi, Salesforce
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