Property Adj Large Loss
$123,078–$150,428 year
On-siteTulsa, Oklahoma, United States
Tulsa, Oklahoma, United StatesOn-siteFull Time$123,078–$150,428 yearSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Conduct onsite inspections, evaluate high-severity property claims, and manage reserves for losses exceeding $250,000. Investigate complex residential and commercial files to determine coverage, negotiate settlements with policyholders, contractors, and experts, and prepare detailed estimates using Xactimate and virtual collaboration tools. Partner with internal stakeholders to resolve intricate claims involving litigation, subrogation, or fraud indicators while providing technical guidance and mentorship to less experienced team members. Travel regularly to inspect damaged properties, including roofs and attics, and document findings through photographs and measurements.
Required Qualifications
- Bachelor's degree preferred, or equivalent combination of education and relevant related experience
- 7 or more years of successful property claims handling experience investigating, estimating, negotiating, and resolving high-severity property claims
- Prior field adjusting experience involving on-site inspections and detailed estimate writing
- Experience handling losses involving multiple trades, substantial structural damage, ALE, contents, represented files, appraisal, litigation, subrogation or salvage considerations
- Experience coordinating and interpreting expert reports, including structural engineering plans, architectural drawings, and other technical claim documentation
- Experience working directly for an insurance carrier, independent adjusting firm, or similar property claims organization in a large-loss capacity
- Prior commercial claims handling preferred but not required
- As a condition of employment hold and maintain required state adjuster licensing as applicable
- Hold and maintain all required continuing education and adjuster licensing compliance
- Hold and maintain a valid driver's license and driving record that meets Company standards
- Advanced knowledge of property claim investigation, coverage analysis, estimating, negotiation, and settlement practices
- Strong working knowledge of residential construction methods, repair sequencing, building materials, and applicable estimating standards
- Strong technical proficiency with Xactimate and related claims or estimating systems
- Ability to independently evaluate high-value, high-exposure claims and make sound decisions within authority
- Strong written, verbal, negotiation, and interpersonal communication skills to provide exceptional customer service
- Experience in identifying and referring potentially fraudulent claims to SIU for further investigation
- Strong analytical ability, sound judgment, attention to detail, and organizational skills
- Ability to travel regularly for field inspections and claim-related meetings
- Ability to use video, mobile, and other digital tools to support virtual claim handling and collaboration
- Ability to manage competing priorities in a fast-paced environment while maintaining accuracy, responsiveness, and professionalism
- Must be able to operate a computer, laptop, mobile phone, and other Company issued devices for extended periods
- Must be able to communicate electronically, telephonically, and in person with customers, team members, and external partners
- Must be able to drive to inspection locations and travel as business needs require
- Must be able to inspect residential properties in a field environment, which may include standing, walking, bending, reaching, climbing ladders, navigating uneven terrain, entering confined spaces, and accessing roofs or elevated surfaces when necessary and consistent with safety expectations
- Must be able to lift, carry, push, or pull equipment and materials reasonably associated with field inspections
Desired Qualifications
- Industry designations or certifications such as AIC, CPCU, SCLA, IICRC, or similar credentials relevant to property claims, estimating, or restoration
- Level 2 or Above Xactimate Certification
- Demonstrated ability to mentor others, provide technical guidance, and contribute to continuous improvement
- Experience coordinating with experts, engineers, contractors, public adjusters, attorneys, and independent adjusters on complex claims
- Experience handling Catastrophe related property losses or surge volumes
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