Promotions Manager
On-siteDouglas, Douglas, Isle of Man or Douglas, Munster, Ireland
Job Summary
Develop and optimise network-wide and operator-led promotional campaigns to drive player acquisition, retention, and revenue growth. Partner directly with operators and stakeholders to understand commercial objectives, then analyse key metrics and market research to identify trends and improve return on investment. Manage promotional budgets, coordinate campaign delivery from concept through launch, and produce regular performance reports with actionable recommendations. Act as a trusted advisor to customers, resolving promotion-related queries and ensuring all activity complies with regulatory requirements. Collaborate with Product, Marketing, and Game Strategy teams to enhance brand visibility and commercial outcomes across Games Global's Player Engagement Tools suite.
Required Qualifications
- Experience creating, managing and optimising promotional campaigns, customer engagement initiatives or marketing programmes
- Strong analytical skills with the ability to interpret data, identify trends and translate insights into actionable recommendations
- Commercially minded with a strong understanding of performance metrics, customer value and return on investment
- Excellent relationship-building and stakeholder management skills
- Strong communication and influencing skills, with the ability to work effectively across multiple teams and customers
- Proven ability to manage multiple priorities and projects within a fast-paced environment
- Strong attention to detail and a commitment to delivering high-quality outcomes
- Self-motivated, proactive and able to take ownership of initiatives from concept through to completion
- A strategic mindset combined with a hands-on approach to delivery and execution
- Must be 18 years of age or older
Desired Qualifications
- Experience within the iGaming industry
- Knowledge of gaming products, operators and regulated markets
- Experience working with promotional, loyalty or player engagement platforms
- Experience managing external customer or partner relationships
- Experience measuring campaign performance and demonstrating positive return on investment
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