Project/Program Manager
On-siteMumbai, Maharashtra, India
EXPIREDMumbai, Maharashtra, IndiaOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Manage new customer onboarding projects from inception to lifecycle handover by devising subtasks, assigning owners, and preparing detailed plans with critical milestones. Identify risks, define team KPIs, and engage continuously with customers to meet expectations through interdepartmental coordination and vendor performance evaluation. Publish project dashboards, lead customer reviews, and ensure daily, weekly, and monthly reports are vetted and audited without interruption. Identify training needs, conduct refresher trainings for compliance, and analyze data-driven metrics to control performance leakages.
Required Qualifications
- Proven ability to deliver exceptional service in the field/industry
- Offers of employment are conditional upon passage of screening criteria applicable to the job
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