Project & Program Management II
Remote · Mexico
Job Summary
Project & Program Management II role focused on planning and coordinating IT-related projects from initiation through delivery, including network/server/software implementations, PC deployments, and cross-functional collaboration. Responsible for defining requirements, assessing feasibility and impact, developing detailed project plans, managing resources, tracking milestones, monitoring change control, testing, documentation, training, and ensuring on-time, on-budget delivery. Works with vendor partners and internal stakeholders, drives risk analysis and mitigation, uses metrics/KPIs to measure performance, maintains comprehensive project documentation, and supports process improvements across multiple teams.
Required Qualifications
- Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
- 5+ years of experience as a Project Manager with end-to-end ownership
- Experience with ticketing tools
- Strong proficiency in Google Sheets / spreadsheets
- Excellent communication skills (verbal, written, documentation)
- Ability to work on multiple projects and assignments concurrently
- Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance
- Experience creating spreadsheets, presentation material, and project/process documentation
- Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks
- Ability to collaborate with stakeholders and communicate project updates to client executives.
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