Project & Process Coordinator (m/w/d)

Coordinate international projects and process optimizations within the Customer Service domain, managing milestones, deadlines, and work packages. Organize and moderate project meetings, workshops, and status rounds while aligning internal teams, external partners, and international service organizations. Analyze, document, and optimize existing business processes, including creating process maps and work instructions. Plan and coordinate internal and international trainings in German and English, and generate insightful reports to support standardization and continuous improvement initiatives. This new role begins immediately in an ongoing project and can be filled part-time (25-30 hours/week). We seek a candidate with a degree in Business Administration, Industrial Engineering, or Project Management, strong stakeholder management experience, and excellent English skills.