Project Manager
$73,695–$92,119 year
On-siteWaterloo, Ontario, Canada
Job Summary
Design and implement administrative and academic support processes for new graduate programs across Waterloo and downtown Toronto. Lead project planning, scope definition, and timeline management to ensure integrated program delivery aligned with CPA standards and institutional policies. Monitor progress, manage risks, and adjust plans while establishing scheduling frameworks and tools for efficient, scalable course delivery. Drive change management activities, develop user documentation, and deliver communications to support stakeholder adoption. Analyze program performance metrics, identify trends, and provide leadership recommendations for continuous improvement and resource optimization.
Required Qualifications
- Bachelor's degree in business administration or a related field, or equivalent combination of education and experience
- Minimum of 3-5 years of experience in project management within a complex, multi-stakeholder environment
- Experience planning and delivering projects, including scope development, stakeholder engagement, developing process documentation, and performance monitoring
- Experience in designing and implementing business or academic processes
- Knowledge of project management principles and practices
- Knowledge of process design and continuous improvement approaches
- Strong oral and written communication skills, including the ability to articulate complex information to diverse audiences
- Relationship management and stakeholder engagement skills to collaborate across functional teams and external partners
- Analytical and problem-solving skills to assess issues, identify risks, and support solutions
- Data analysis skills to interpret information, identify trends, and support decision-making
- Organizational and time management skills to coordinate multiple priorities and deadlines
- Ability to manage multiple projects and priorities and adapt to changing program needs in a dynamic, multi-stakeholder environment
- Ability to support change initiatives and facilitate stakeholder adoption
- Ability to work independently with limited direction while collaborating effectively with others
- Ability to exercise judgment in identifying issues, determining priorities, and escalating as appropriate
- Proficiency with standard office and data management tools
- Positions are open to qualified candidates who are legally entitled to work in Canada
Desired Qualifications
- Project Management Professional (PMP) certification is considered an asset
- Experience supporting academic operations in a post-secondary environment is considered an asset
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