Project Manager - Technical
On-site · Belfast, Northern Ireland, United Kingdom or Birmingham, England, United Kingdom
Job Summary
Project Manager - Technical at Kainos in the Workday products space. You will sit within the Partner Enablement team, ensuring high-quality delivery of the Kainos Employee Document Management product and governing successful customer migrations. You’ll lead complex migrations, maintain and quality-assure onboarding/delivery platforms, define QA approaches, and drive continuous improvement across multiple concurrent workstreams. Collaborate with Product Owners, Engineering, Customer Success, Professional Services, and Partner teams to align priorities, protect delivery outcomes, and communicate clearly to customers and partners. The role requires strong written and verbal communication, an eye for detail in interpreting information, and willingness to engage with customers to understand environments and constraints. Travel to customer and partner locations worldwide may be required. ABOUT KAINOS WORKDAY PRODUCTS section and related experiences in Workday ecosystems, LMS/platforms, and security/audit domains are desirable, along with recognized PM certifications (PMP/PRINCE2/AgilePM/PMI-ACP). Embracing diversity and inclusion is highlighted in the posting.
Required Qualifications
- A minimum of 3-5 years’ experience in a delivery or technical project role within a SaaS or technology product environment, with responsibility for the quality and delivery of the product, not just project administration
- Demonstrable experience owning or overseeing customer-facing implementation, migration or upgrade projects in a software product
- Experience maintaining and quality assuring platforms or tooling that support onboarding, enablement or delivery (e.g. LMS, knowledge bases, partner portals)
- Proven track record of running multiple concurrent workstreams with clear visibility of scope, schedule, cost, risk and quality
- Excellent communication skills with the ability to persuade, influence, and communicate with technical and non-technical audiences
- Facilitation of team meetings, planning sessions and group conversations
- Ability to engage with customers to understand their environment, priorities and constraints
- Relevant commercial experience and awareness to help shape delivery commitments and protect commercial outcomes
- Understanding of technology, cloud services, SaaS delivery and digital trends
- Ability to communicate effectively with senior stakeholders
- Willingness to travel to customer and partner locations worldwide
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