Project Manager
On-siteMelbourne, Victoria, Australia
Job Summary
Lead and manage the full lifecycle of rack-level system deployment projects, defining scopes, drafting Statements of Work, and calculating resources based on customer requirements. Serve as the primary point of contact for clear communication and expectation management during deployments. Independently manage service workflows and handle on-site hardware troubleshooting, maintenance, and service desk tickets to minimize downtime. Perform comprehensive on-site deployment tasks including rack movement, hardware remediation, system unpacking, and power configuration validation. Requires 5+ years in data center operations or technical project management, frequent domestic or international travel, and the ability to lift 50 lbs.
Required Qualifications
- 5+ years of experience in data center operations, IT service delivery, or technical project management
- Proven experience leading and managing rack-level system deployment projects
- Demonstrated success in drafting Statements of Work (SOWs), calculating project timelines, and coordinating resource requirements for complex, large-scale customer projects
- Hands-on experience with high-speed cabling and structured cabling systems
- Strong technical knowledge of server hardware, GPU systems, and data center networking
- Proficiency in hardware diagnostics (BIOS, UEFI Shell, PXE, DOS) and troubleshooting within Linux/Windows server environments
- Demonstrated expert-level capability in performing comprehensive on-site deployment tasks
- Ability to travel frequently to different cities within the country of residence or to international locations within a 6-hour flight radius for deployment projects
- Excellent written and verbal communication skills, with the ability to maintain professional boundaries and formal expectations
- Full professional proficiency in English
- Ability to lift at least 50 lbs and stand for extended periods
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