Project Manager/Senior Project Manager (Permanent Remote Work Allowed)
RemoteUnited States
Job Summary
Lead and manage multiple large-scale, high-profile external corporate projects simultaneously, overseeing scope, schedule, quality, resources, and risk. Define project goals and develop full-scale plans to guide the lifecycle from initiation through closeout. Facilitate on-site and remote client meetings to scope end-to-end solutions, assess business and regulatory requirements, and coordinate priorities across the project team. Provide direction to team members, track progress, manage stakeholder communication, and escalate significant issues. Collaborate with external clients to build trust, assist in developing contingency plans, and suggest system enhancements. Serve as a mentor to peers within the Project Management Office.
Required Qualifications
- Bachelor's degree in Information Technology, Business, or other related years of industry experience or project management certification
- 7-10 years in project management
- Ability to use remote meeting tools (RingCentral/Zoom Meetings, Microsoft Teams, other client tools ex: GoTo Meeting, WebEx, Google Meetings)
- Ability to use Screen Sharing skills that facilitate collaboration, client anonymity, and PHI security
- Must have remote meeting facilitation skills that focus on engagement and inclusion of all team members
- Ability to plan for contingencies and anticipate problems
- Ability to effectively listen and respond to customers' needs (both internal and external)
- Ability to independently lead an on-site or remote external client meeting in a professional manner
- Ability to effectively convey and receive ideas, information, and directions
- Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles
- Ability to display strong written and verbal communication skills
- Ability to remain organized despite multiple interruptions
- Ability to solve complex problems/issues with root cause analysis
- Ability to manage through ambiguity
- Ability to negotiate
- Ability to work independently in a fast paced environment
- Remote now or remote always: Ability to work 100% remote
Desired Qualifications
- Experience in healthcare, dental, vision and software industry highly preferred
- Experience working with technical teams to translate 'technical to business' and 'business to technical'
- Experience with managing external client relationships
- Experience with leading on site client meetings to gather requirements
- Experience with product and software implementations
- Knowledge of commonly used project management tools (Microsoft Project, Excel, Microsoft Teams, OneNote)
- Experienced with Visio to flow out any processes as necessary
- Project Management Certifications (MPM, PPM, PMP)
- PRINCE2 Certificate
- Certified Scrum Master (CSM Levels)
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