Project Manager, QGenda Implementation
HybridCharleston, South Carolina, United States
Job Summary
Lead end-to-end implementation of QGenda across MUSC Community Physicians, developing detailed project plans, timelines, and milestones while coordinating cross-functional teams including operations, clinical leadership, and system administrators. Serve as the primary point of contact for implementation efforts, partnering with physician leaders and administrators to align system design with operational needs and facilitate decision-making forums. Manage data migration, validation, and system testing, then execute change management strategies to support adoption and address resistance points. Identify risks early to develop mitigation strategies and drive resolution, ensuring on-time rollout and high adoption among providers and schedulers. Transition ongoing support and ownership to operational teams post-go-live.
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience
- 3–5+ years experience, preferably in healthcare leadership, operations, project management, or systems implementation
- Proven ability to lead complex, cross-functional projects with multiple stakeholders
- Strong organizational, communication, and leadership skills
- Experience managing timelines, risks, and deliverables in a structured project environment
Desired Qualifications
- Experience with healthcare scheduling systems (QGenda strongly preferred; Amion, Kronos, Shift Admin, etc. also relevant)
- Experience with electronic health record systems (Epic preferred)
- Familiarity with provider scheduling, ambulatory operations, or clinical workflows
- Experience with large-scale system implementations or digital transformations
- Experience with data reporting or analytics tools (e.g., Excel, Power BI)
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