Project Manager, NRO & Restaurant Technology
On-site · Atlanta, Georgia, United States
Job Summary
Project Manager, NRO & Restaurant Technology leads end-to-end technology project management for new restaurant openings and remodels at Church’s Texas Chicken, coordinating in-store systems (POS, KDS, digital menu boards, drive-thru tech, security/camera systems, networks, firewall) and managing vendor/site activities to ensure go-live readiness. Responsible for detailed project plans, milestone tracking, risk mitigation, and stakeholder communications; serves as the primary technology contact for franchise partners, construction managers, and field operations, with experience in multi-site deployment programs and construction coordination. Requires collaboration across IT, operations, and external vendors, plus knowledge of restaurant technology deployments and construction lifecycle.
Required Qualifications
- Bachelor’s Degree in Information Technology, Business, Construction Management, Hospitality Management, or a related field (or equivalent experience)
- 4–6 years of project management experience in a restaurant or retail environment, with significant direct involvement in store construction, NRO, or remodel technology projects
- Demonstrated experience managing technology workstreams within restaurant or retail construction projects, including coordination of multiple vendors and trades within an active construction environment
- Strong working knowledge of in-store restaurant technology systems including POS, KDS, digital menu boards, drive-thru technology, camera and security systems, wired and wireless in-store data networks, and firewall infrastructure
- Familiarity with self-service kiosk systems is a plus
- Proven ability to build, maintain, and report against detailed project plans across multiple concurrent projects, with experience using project management tools such as Monday.com, Smartsheet, Microsoft Project, or equivalent platforms
- Demonstrated experience managing and coordinating multiple technology vendors simultaneously, including scheduling, deliverable tracking, and performance accountability
- Strong written and verbal communication skills, with a proven ability to develop and deliver audience-appropriate project status updates for stakeholders ranging from on-site construction teams to senior leadership
- Demonstrated willingness and ability to confront project issues directly, drive conflicts to resolution, and escalate risks proactively rather than allowing problems to go unaddressed
- Familiarity with restaurant construction processes and lifecycles, including an understanding of construction scheduling, low voltage rough-in sequencing, and technology commissioning windows within the construction timeline
- PMP certification or equivalent project management credential is preferred but not required
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