Project Manager
$95,000–$115,000 year
HybridCalabasas, California, United States
Job Summary
Execute assigned projects from intake through completion, managing tasks, timelines, dependencies, and deliverables for internal initiatives within payments acquiring operations. Coordinate closely with internal teams including Product, Engineering, Risk, Compliance, Underwriting, Operations, Legal, and Business Development to drive alignment and accountability. Lead initiatives related to merchant onboarding, activation, and lifecycle workflows, as well as acquirer, processor, and sponsor bank requirements. Develop and maintain project documentation, status updates, and reporting for departmental leadership while identifying and proactively mitigating risks impacting acquiring operations or regulated verticals. Ensure projects adhere to internal controls as well as card network, acquiring, and regulatory expectations. Support continuous improvement efforts by refining project management practices and standards within the department.
Required Qualifications
- 3–5 years of project management or operations experience in Fintech, payments, or financial services
- Direct exposure to payments acquiring, merchant processing, or related payment operations
- Working knowledge of the payment lifecycle, including authorization, settlement, chargebacks, and disputes
- Experience using project tracking and collaboration tools (e.g., Jira, Asana, Confluence, Smartsheet, Monday.com)
- Strong organizational and prioritization skills
- Ability to translate operational, technical, or regulatory requirements into actionable project plans
- Detail‑oriented with the ability to see broader process and business impacts
- Comfortable operating in a fast‑paced, evolving payments environment
- High degree of ownership and accountability
- Demonstrated ability to manage multiple workstreams with competing priorities
- Strong written, verbal, and organizational skills
- Execution‑focused with strong attention to detail
- Clear communicator able to coordinate across technical and non‑technical teams
- Comfortable working in structured but evolving environments
- Solution‑oriented with sound judgment on when to escalate
- Reliable follow‑through and ownership of assigned work
Desired Qualifications
- Experience supporting high‑risk merchant portfolios or regulated payment verticals
- Familiarity with underwriting, enhanced due diligence, or chargeback monitoring processes
- Prior collaboration with Risk, Compliance, or Legal on operational initiatives
- Exposure to acquiring banks, processors, gateways, or sponsor bank relationships
- Project management certification (PMP, Agile, Scrum) is a plus, not required
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