Project Manager
On-siteDraper, Utah, United States or Alajuela, Alajuela Province, Costa Rica
Job Summary
Project Manager at Clicklease overseeing cross-team delivery for software initiatives. Maintain a centralized portfolio view linking releases to strategic initiatives and provide leadership with a single source of truth for delivery health. Own deployment governance with sign-off from Engineering, QA, and Product stakeholders; coordinate cross-team dependencies to ensure proper sequencing; compile and deliver executive reporting on delivery status, timelines, risks, and forecasts; manage the Executive scorecard and investigate Jira for slippage risks; identify and escalate systemic delivery risks with recommended paths forward; facilitate weekly cross-team delivery syncs, go/no-go meetings, and quarterly planning sessions; act as a neutral liaison between Product and Engineering to reconcile timelines and shipped dates; coordinate cross-team initiative management across multiple teams; support capitalization (R&D) reporting by providing Accounting with accurate classifications of engineering work; drive continuous improvement in delivery processes by identifying friction points and proposing solutions.
Required Qualifications
- 3+ years of experience in software project management, program management, or delivery management in a multi-team engineering environment
- Demonstrated experience managing cross-team dependencies and coordinating delivery across multiple concurrent initiatives
- Strong executive communication skills — ability to translate technical delivery complexity into clear, concise updates for leadership audiences
- Proficiency with Jira for portfolio tracking, backlog management, and delivery reporting (including JQL, dashboards, and custom fields)
- Experience with deployment and release management processes, including go/no-go governance and production readiness coordination
- Strong risk identification and escalation skills — ability to distinguish between technical risks (owned by engineering) and systemic risks (owned by the PM role) and drive resolution proactively
- Familiarity with Agile and Kanban delivery methodologies in a continuous delivery environment (not sprint-based)
- Ability to operate as a neutral party across Product and Engineering teams, building trust through accuracy, transparency, and follow-through
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